Acceptable Use Policy



What's in these terms?

This acceptable use policy sets out the content standards that apply when you upload content to our site, make contact with other users on our site, link to our site, or interact with our site in any other way,


Click on the links below to go straight to more information on each area: Who we are and how to contact us

By using our site you accept these terms There are other terms that may apply to you

We may make changes to the terms of this policy Prohibited uses

Interactive services Content standards Breach of this policy

Which country's laws apply to any disputes?




Who we are and how to contact us is a site operated by Relaxer Technology UK Ltd trading as “Hype Retail” ("We"). We are registered in England and Wales under company number 12134932 and have our registered office at 26 Skylines Village Limeharbour, London, England, E14 9TS, UK. Our VAT number is

GB 336206030.


To contact us, please email or telephone our customer service line on +44 (0) 20 7052 4674.


By using our site you accept these terms


By using our site, you confirm that you accept the terms of this policy and that you agree to comply with them.


If you do not agree to these terms, you must not use our site. We recommend that you print a copy of these terms for future reference. There are other terms that may apply to you

Our Terms of website use also apply to your use of our site. We may make changes to the terms of this policy

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.


Prohibited uses


You may use our site only for lawful purposes. You may not use our site:


  • In any way that breaches any applicable local, national or international

law or regulation.

  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or


  • For the purpose of harming or attempting to harm minors in any • To bully, insult, intimidate or humiliate any person.
    • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards.
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).


  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or


You also agree:


  • Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use.
  • Not to access without authority, interfere with, damage or disrupt: any part of our site;
  • any equipment or network on which our site is stored;


  • any software used in the provision of our site; or


  • any equipment or network or software owned or used by any third


Interactive services


We may from time to time provide interactive services on our site, including, without limitation:


  • Interactive chat


  • Comments sections and bulletin (interactive services.)

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).


We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.


The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. Minors who are using any interactive service should be made aware of the potential risks to them.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.


Content standards


These content standards apply to any and all material which you contribute to our site (Contribution), and to any interactive services associated with it.


The Content Standards must be complied with in spirit as well as to the letter. The standards apply to each part of any Contribution as well as to its whole.


Deep Vaping will determine, in its discretion, whether a Contribution breaches the Content Standards.


A Contribution must:


  • Be accurate (where it states facts).


  • Be genuinely held (where it states opinions).


  • Comply with the law applicable in England and Wales and in any country from which it is


A Contribution must not:


  • Be defamatory of any


  • Be obscene, offensive, hateful or


  • Bully, insult, intimidate or


  • Promote sexually explicit


  • Include child sexual abuse

  • Promote
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or


  • Infringe any copyright, database right or trade mark of any other


  • Be likely to deceive any


  • Breach any legal duty owed to a third party, such as a contractual duty or a duty of


  • Promote any illegal


  • Be in contempt of


  • Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless


  • Be likely to harass, upset, embarrass, alarm or annoy any other


  • Impersonate any person, or misrepresent your identity or affiliation with any


  • Give the impression that the Contribution emanates from Deep Vaping if this is not the


  • Advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer


  • Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the

statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.

  • Contain any advertising or promote any services or web links to other


Breach of this policy


When we consider that a breach of this acceptable use policy has occurred, we may take such action as we deem appropriate.


Failure to comply with this acceptable use policy constitutes a material breach of the terms of use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:


  • Immediate, temporary or permanent withdrawal of your right to use our
  • Immediate, temporary or permanent removal of any Contribution uploaded by you to our


  • Issue of a warning to


  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the


  • Further legal action against


  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by


We exclude our liability for all action we may take in response to breaches of

this acceptable use policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.


Which country's laws apply to any disputes?

If you are a consumer, please note that the terms of this policy, its subject matter and its formation are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.


If you are a business, the terms of this policy, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.