No sale to a minor.
Access to this site is age-gated, and customers may be asked to verify their age. A sale should be refused when age cannot be established.
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Youth Prevention · Guardian Programme
RELX products are for existing adult smokers and vapers only. The Guardian Program brings youth-prevention principles into product communication, online retail, partner expectations and customer support.
We do not intend RELX products for minors, non-smokers or people who do not already use nicotine. Nicotine is addictive, and vaping is not risk-free. Youth prevention begins with stating that boundary clearly.
The UK standard
This store applies an adults-only rule across the range. UK legislation also prohibits underage sales and proxy purchasing, with broader national rules taking effect in October 2026.
Access to this site is age-gated, and customers may be asked to verify their age. A sale should be refused when age cannot be established.
From 29 October 2026, UK age-of-sale and proxy-purchasing restrictions apply across all vaping and nicotine products, including online retail.
The Guardian framework
Youth prevention is not one pop-up or one warning. It is a set of controls and choices that should work together throughout the customer journey.
The website presents an age gate before entry, reinforcing that products and product information are intended for adults aged 18 or over.
RELX Guardian principles reject youth-directed marketing, including cartoons, youth-oriented celebrities and models under the age of 25.
Product pages, packaging and marketing should communicate age restrictions and nicotine warnings clearly, without hiding them in decorative content.
Product information is written for existing adults and should remain factual, proportionate and free from themes designed to appeal to children.
RELX encourages commercial partners to apply age controls, train teams, refuse suspicious sales and respect local youth-prevention rules.
Reports involving suspected underage access or youth-directed conduct are documented and routed to the appropriate support or compliance contact.
A shared line of defence
The Guardian Program is intended to stretch from product development to marketing and sales. For the UK online store, that means making adult-only responsibility visible wherever a customer encounters the brand.
Clear intended-user boundaries, prominent warnings and product information designed for informed adult choice.
No child-oriented creative themes, characters, celebrities or lifestyle imagery intended to attract young audiences.
Age-gated access, age-verification expectations and refusal of sales where adult status cannot be established.
A clear channel for customers, parents and communities to report concerns so they can be reviewed and escalated.
Responsible communication
The purpose of this site is to provide factual product and support information to existing adults. Creative choices should reinforce that purpose.
Speak up
If you see suspected underage access, proxy purchasing or youth-directed conduct linked to this store, tell us. The form prepares an email for the RELX UK support team.
Guardian Programme FAQ
Only existing adult smokers and vapers aged 18 or over. They are not intended for minors, non-smokers or anyone who does not already use nicotine. Nicotine is addictive and vaping is not risk-free.
No. The store applies an 18+ rule. Customers may be asked to verify their age, and a transaction should not proceed if adult status cannot be established.
No. Proxy purchasing of nicotine inhaling products for a person under 18 is prohibited. From 29 October 2026, UK rules apply the restriction across all vaping and nicotine products.
It is RELX’s youth-prevention framework, extending from product and packaging decisions to marketing, sales, retailer expectations and reporting. The aim is to prevent and discourage use by minors and people who do not smoke or vape.
Use the report tool above to notify RELX UK when the concern relates to this store. You can also report suspected illegal retail activity to local Trading Standards through the Citizens Advice consumer service.
Yes. Include the page URL, account name, date and a factual description. Do not send photographs of a minor or unnecessary personal information.