Cancellation policy
Subscription Policy
Important Notice:
Please note that for subscription orders, there is a minimum number of purchases required. Once a subscription has been placed, it cannot be invalidated until the minimum purchase requirement has been met.
Minimum purchase requirement: 2 orders.
When you purchase a subscription, you will receive regular deliveries based on the duration and frequency you select.
Your payment details will be securely stored, and you will be charged for each delivery unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of the specified duration. If you do not wish to renew your subscription, you can cancel it.
You have the flexibility to cancel or change your subscription at any time. Your order confirmation emails will include links to manage your subscription.
For more information on returns and refunds, please refer to our returns policy.
Pre-order Policy
When you place a pre-order, you are purchasing a product that is currently out of stock or will be available soon. In some cases, we may collect no payment or a partial deposit at the time of checkout.
Your payment method will be stored, and the full or remaining payment will be charged when the product is ready to be fulfilled.
You can cancel a partially paid pre-order that has not yet been fulfilled. If the order has already been fulfilled, cancellation may not be possible, but you can request a full or partial refund.
Please consult our returns policy for more details on returns and refunds.
If you have any further questions or require assistance, please don't hesitate to contact our customer support.
