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Choose by format and compatibility. Infinity 2 Plus offers adjustable power on the familiar slim pod platform; Artisan Plus is the premium finish; Essential 2 is the simplest entry point; Creator Pro is the newer modular high-capacity platform; and MAXGO is designed for longer-use rechargeable kits.

RELX Pod Pro uses a ceramic coil for a smooth, consistent draw and improved leak resistance. Standard RELX Pod uses a cotton-wick structure for a denser vapour and a different flavour character. Compatibility depends on the device model, so check the finder above before ordering.

No. RELX Pod, Pod Pro and Creator Pods are closed, prefilled systems. Replace the compatible pod or module when it is empty; do not open or manually refill it.

Current UK pod listings commonly show 18mg/ml, while selected RELX Pod Pro lines may also offer 0mg options. Creator Pods are currently listed at 18mg/ml. Always use the strength and availability shown on the current product page.

It depends on puff length, frequency, power setting and storage. Product puff counts are maximum estimates under test conditions, not guaranteed usage. Replace a pod when vapour or flavour falls noticeably, it tastes burnt, or the e-liquid is depleted.

Infinity 2 Plus and Artisan Plus use the RELX Pod Pro / Infinity Pod Pro 2 platform. Essential 2 is listed for standard RELX Pod and is also included in current Pod Pro compatibility information. Check the exact pod page and your device packaging before purchase, especially for older or region-specific devices.

No. Creator Pods are designed specifically for Creator Pro. They do not fit Infinity, Artisan, Essential, Classic or MAXGO devices.

No. MAXGO 12K and MAXGO Combo 33K use their own model-specific components. Infinity and Creator pods are not compatible with MAXGO.

Classic is a legacy platform and uses Classic-specific pods; it is not compatible with Infinity Pod Pro 2 or Creator Pods. Current stock may be limited or discontinued. Contact support before ordering if the exact model is unclear.

Infinity 2 Plus is a reusable USB-C pod device with a 440mAh battery and three selectable output levels: 6.5W, 8W and 10W. It uses compatible RELX Pod Pro / Infinity Pod Pro 2 products.

Artisan Plus is the premium material-and-finish option on the Infinity pod platform, while Infinity 2 Plus focuses on adjustable power and a wider device-colour selection. Both use compatible Pod Pro products; the current Artisan listing may also offer engraving.

Essential 2 is the simpler entry-level reusable device. It is suited to customers who want straightforward inhale activation without the extra finish or controls of Artisan Plus and Infinity 2 Plus.

It is the current prefilled pod line for the Infinity-compatible platform. Current listings show two pods per pack, approximately 1.9ml per pod and up to around 500 puffs per pod, depending on usage.

Creator Pro offers 15W Normal and 25W Boost modes, adjustable airflow, an integrated display and USB-C charging. The current device listing specifies an 800mAh battery and dedicated Creator Pods.

The current Creator Pod is listed as a 2ml pod plus an 8ml refill section, with up to 5,000 puffs under test conditions. Actual usage varies with draw length, frequency and power mode.

The current range includes up to 13 icy profiles across fruit, tea and beverage styles, including Watermelon Ice, Green Grape Ice, Pineapple Ice, Iced Lemon Cola, Iced Black Tea and Ludou Ice. Availability changes, so check the product selector for the live list.

MAXGO 12K is the simpler single-flavour option with a 600mAh rechargeable battery, 10W output and a 2ml + 6ml format. MAXGO Combo 33K uses an 850mAh battery, up to 25W output and a dual-flavour switching format. Puff counts are maximum estimates.

The current MAXGO 12K and Combo 33K listings are rechargeable, multi-component kits rather than traditional sealed single-use disposables. Use only the included or model-specific components and follow the assembly instructions.

Follow the model-specific guide supplied with the kit. Assemble the pod and e-liquid module exactly as shown, allow the liquid to feed into the coil before first use, and keep the unit upright when possible. Do not force mismatched components.

No. “Up to” puff counts are laboratory-style maximum estimates. Longer or stronger draws, higher power and individual use patterns can reduce the actual total.

On www.relxvape.co.uk, orders of £38 or more qualify for free Royal Mail Tracked 24 or DPD Next Working Day delivery. Orders below £38 are currently £4.99 by Royal Mail 24 or £6.99 by DPD. Delivery is normally 1–2 working days after dispatch.

Orders placed before 3pm on a working day are normally processed that day. Orders placed after 3pm on Friday or during the weekend are normally processed on Monday. You will receive tracking after dispatch.

Contact the website where the order was placed. For www.relxvape.co.uk orders, email support@relxvape.co.uk. RELXNow UK orders follow the support, shipping and warranty terms shown on www.relxnow.co.uk.

Buy through www.relxvape.co.uk, www.relxnow.co.uk or an authorised retailer, retain your proof of purchase and use the authenticity or support route shown on the relevant site. Support may ask for photographs of the packaging and product information.

Choose the Infinity or Creator builder, then select 40, 80 or 600 pods and mix selected flavours. Current bundle prices and availability apply; visit the Value in Volume page for the latest tier comparison.

Autoship currently offers up to 11% off eligible pod subscriptions, free shipping on subscription orders and delivery every 2, 4 or 6 weeks. Orders renew automatically. Review the subscription terms before confirming.

You can manage the plan through “My Autoship” in your account or contact support. Current terms require at least two completed subscription orders before cancellation, and a fee or discount adjustment may apply if cancelling during a promotion.

1. Remove all protective seals from the pod.
2. Reseat the correct pod firmly.
3. Clean and dry the contact points and air inlets.
4. Charge the device and try another compatible pod.

If the issue remains, contact support with a short video.

A flashing light can indicate low battery, a connection issue or device protection. Charge it using a suitable cable, remove the pod, wipe the contacts dry and reinsert it. Stop using the product if it becomes unusually hot, damaged or continues to flash.

A small amount of moisture may be condensation. Remove the pod and wipe the pod base and device chamber with dry tissue. Keep the device upright and use steady, gentle puffs. For significant e-liquid loss from a new pod, stop using it and contact support within the applicable warranty period.

Light sizzling can occur as the coil heats e-liquid, particularly with cotton or mesh coils. Use gentle, steady puffs. Stop using the pod if the sound is accompanied by severe leaking, overheating, burning smell or damaged components.

Check the charging port for debris or moisture, inspect the cable for damage and try a suitable alternative cable and standard power source. Do not charge a wet or damaged device, do not leave it charging unattended, and avoid unsuitable high-power fast chargers unless the product instructions explicitly support them.

The current limited warranty states one year from purchase for e-cigarette devices and seven days for pods bought on www.relxvape.co.uk. A valid claim requires proof of purchase, a clear issue description and usually a photo or video. Damage caused by misuse, loss or non-defective claims is excluded.

No. Vaping products are not risk-free, and nicotine is addictive. These products are intended only for adults aged 18 or over. If you do not smoke or use nicotine, do not start. Seek medical advice if you have health concerns or experience an adverse reaction.